Gaya APA

Doole, Isobel [Editor], Lancaster, Peter [Editor], Lowe, Robin [Editor]. (2005). Understanding and Managing Customers . London: Prentice Hall.

Gaya Chicago

Doole, Isobel [Editor], Lancaster, Peter [Editor], Lowe, Robin [Editor]. Understanding and Managing Customers. London: Prentice Hall, 2005. Text.

Gaya MLA

Doole, Isobel [Editor], Lancaster, Peter [Editor], Lowe, Robin [Editor]. Understanding and Managing Customers. London: Prentice Hall, 2005. Text.

Gaya Turabian

Doole, Isobel [Editor], Lancaster, Peter [Editor], Lowe, Robin [Editor]. Understanding and Managing Customers. London: Prentice Hall, 2005. Print.