Gaya APA
Haksever, Cengiz (Peng.Tambahan). (2000).
Sevice management and operations (2nd. Ed.).
Upper Saddle River, NJ:
Prentice Hall.
Gaya Chicago
Haksever, Cengiz (Peng.Tambahan).
Sevice management and operations.
2nd. Ed.
Upper Saddle River, NJ:
Prentice Hall,
2000.
Text.
Gaya MLA
Haksever, Cengiz (Peng.Tambahan).
Sevice management and operations.
2nd. Ed.
Upper Saddle River, NJ:
Prentice Hall,
2000.
Text.
Gaya Turabian
Haksever, Cengiz (Peng.Tambahan).
Sevice management and operations.
2nd. Ed.
Upper Saddle River, NJ:
Prentice Hall,
2000.
Print.