Gaya APA

Kramer, Alison. (2015). [Unselling: The New costumer experience.Bahasa Indonesia] Unselling: Pengalaman baru konsumen . Jakarta: Elex Media Komputindo.

Gaya Chicago

Kramer, Alison. [Unselling: The New costumer experience.Bahasa Indonesia] Unselling: Pengalaman baru konsumen. Jakarta: Elex Media Komputindo, 2015. Text.

Gaya MLA

Kramer, Alison. [Unselling: The New costumer experience.Bahasa Indonesia] Unselling: Pengalaman baru konsumen. Jakarta: Elex Media Komputindo, 2015. Text.

Gaya Turabian

Kramer, Alison. [Unselling: The New costumer experience.Bahasa Indonesia] Unselling: Pengalaman baru konsumen. Jakarta: Elex Media Komputindo, 2015. Print.