Gaya APA

Kates, A., Galbraith, J, R. (2007). Desidning your organization : using the star model to solve 5 critical design challenges . San Francisco: John Wiley & Sons.

Gaya MLA

Kates, Amy., Galbraith, Jay, R.. "Desidning your organization : using the star model to solve 5 critical design challenges". San Francisco: John Wiley & Sons, 2007. Text.