Gaya APA
Gaspersz, Vincent. (2008).
Total quality management (TQM) (Cet. 5.).
Jakarta:
Gramedia.
Gaya Chicago
Gaspersz, Vincent.
Total quality management (TQM).
Cet. 5.
Jakarta:
Gramedia,
2008.
Text.
Gaya MLA
Gaspersz, Vincent.
Total quality management (TQM).
Cet. 5.
Jakarta:
Gramedia,
2008.
Text.
Gaya Turabian
Gaspersz, Vincent.
Total quality management (TQM).
Cet. 5.
Jakarta:
Gramedia,
2008.
Print.