Gaya APA

Brackley, B, T., Saylor, J, H. (2001). Customer-driven project management : building quality into project processes (2nd. Ed). Singapore: McGraw-Hill.

Gaya MLA

Brackley, Bruce, T.., Saylor, James, H.. "Customer-driven project management : building quality into project processes". 2nd. Ed Singapore: McGraw-Hill, 2001. Text.