Gaya APA

Kaplan, R, S., Norton, D, P. (2001). The Strategy focused organization :how balanced scorecard companies thrive in the new business environment . Boston: Harvard Business Press.

Gaya MLA

Kaplan, Robert, S.., Norton, David, P.. "The Strategy focused organization :how balanced scorecard companies thrive in the new business environment". Boston: Harvard Business Press, 2001. Text.