Gaya APA
Gaspersz, V. (2005).
ISO 9001: 2000 and Continual Quality Improvement (Cet.4).
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincet.
"ISO 9001: 2000 and Continual Quality Improvement".
Cet.4
Jakarta:
Gramedia Pustaka Utama,
2005.
Text.