Gaya APA

Johansson, H, J, (. (1993). Business Process Reengineering : breakpoint strategies for market dominance . USA: John Wiley & Sons.

Gaya MLA

Johansson, Henry, J, (et.al). "Business Process Reengineering : breakpoint strategies for market dominance". USA: John Wiley & Sons, 1993. Text.