Gaya APA

Payne, A. (2001). [The Essence of Services Marketing. Bahasa Indonesia] Pemasaran Jasa (Ed. 1, Cet.2). Yogyakarta: Andi.

Gaya MLA

Payne, Adrian. "[The Essence of Services Marketing. Bahasa Indonesia] Pemasaran Jasa". Ed. 1, Cet.2 Yogyakarta: Andi, 2001. Text.