Gaya APA

Djati, S, P. (2014). Organizational Citizenship Behavior [OCB] : Variabel Antaseden dan Pengaruhnya Terhadap Service quality. (Cet.1). Jakarta: Kaylin Cahaya Internasional.

Gaya MLA

Djati, Sundring, Pantja. "Organizational Citizenship Behavior [OCB] : Variabel Antaseden dan Pengaruhnya Terhadap Service quality.". Cet.1 Jakarta: Kaylin Cahaya Internasional, 2014. Text.